I rarely write reviews, but I feel compelled to share what was truly one of the most horrific moving experiences I’ve encountered.From the start, Shane was unprofessional and disorganized — frequently sending confusing messages and showing little willingness to help when problems arose. His crew caused significant damage to my home due to carelessness and negligence. For example, instead of properly removing the feet from my couch or moving a cabinet, they lifted one end of the couch and created a large hole in my wall — the day before closing on the house.Worse still, the crew behaved inappropriately and irresponsibly while inside my home. They tossed permanent markers on my carpet without capping them, smoked THC vapes around my minor children, and even left vapes inside boxes — which we only discovered while unpacking. They failed to protect the flooring, resulting in scuff marks all the way up my staircase.When I brought these issues to Shane’s attention, instead of addressing them professionally, he became confrontational and threatening — even suggesting he might “drop my load” if I continued to raise concerns. His behavior made an already stressful situation far worse and left me feeling unsafe and disrespected.Thankfully, his business partner Ron stepped in to handle the rest of the move. Ron took responsibility, covered the damages, and worked to make things right. I appreciate his efforts and professionalism, which stood in stark contrast to Shane’s handling of the situation.I’m sharing this experience to help others avoid the nightmare I went through. Choose your moving company carefully — especially when trusting strangers with your home, your belongings, and your family’s safety.All reactions:2